Our Support team provides personalized and managed technical and instructional support via phone, email, web-based ticketing system and support portal, as well as virtual meeting space technologies for your students, instructors, and staff.
Located in Newington, Connecticut, CTDLC maintains a support center staffed by call center professionals, instructional designers, web developers and LMS technicians. We serve several organizations, systems, and consortia in the higher education, K-12, and non-profit spaces.
We combine personal touch with a library of resources to assist in the timely resolution of all requests.
We will develop a "Run Book" of your organization's needs and develop workflows on how to best handle your organization's requests.
Our elearning specialists are prepared to resolve questions regarding your elearning initiatives.
Here are some of the elearning providers we work with:
Adobe Connect, Angel, Blackboard, Elluminate, ePortfolio, eTutoring, Jenzabar, Moodle, Tegrity, Wimba.
For more information, please contact Bill Burnes